Auto Physical Damage Field Claims Supervisor-Independence, OH
Job ID #: 00090553 Location(s): OH - Independence Functional Area: Claims Education Required: Bachelors Degree Position Type: Full Time Relocation Provided: Partial Experience Required: 3 - 5 Years
We are Farmers
Since our start in 1928, Farmers has grown and adapted to meet the changing needs of our customers with an unwavering commitment to upholding the ideals with which we began by providing industry-leading products and services to the customers we're privileged to serve.
Today, Farmers Insurance Group of Companies is the country's third-largest insurer of both private Personal Lines passenger automobile and homeowner’s insurance. Farmers operates primarily in 41 states across the country through the efforts of approximately 20,000 employees who are responsible for servicing more than 15 million customers.
If you’re looking for leadership opportunities, company stability, and growth potential, apply today to find out how you can become a dynamic part the Famers team!
We are looking for results-driven, customer service focused claims professionals who have a sincere interest in leading people to build a rewarding career with us as an APD Claims Supervisor!
Our APD Claims Supervisors will: o Manage a team of approximately 6-10 APD Field Claims Representatives. o Work closely with the training department to help develop their team. o Collaborate on special projects to ensure efficiency and customer service satisfaction. o Assess employee performance and through ride alongs and file quality audits. o Handle escalated claims issues.
If you have the following: o Bachelors Degree. o Excellent customer service and communication skills. o Prior APD Claims experience or claims leadership experience. o Knowledge of CCC Pathways.
We will provide you with: o Paid training through the University of Farmers Claims Leadership Development Program. o Total Rewards benefits package, 401K, competitive starting salary, and annual bonus program. o Future growth potential for success-oriented people.
Take a minute to learn more about our company, and apply today to become a part of our claims leadership team! http://www.farmers.com/farmers_insurance.html
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
*Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. Performs other duties as assigned.
Performs other duties as assigned.
*Final candidates will also be subject to a Motor Vehicle Record background check, because the position may include a company vehicle.
Required job duties are normally performed in a climate-controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive Noise Levels Chemicals Chemical/Biological Conditions Moving Mechanical Parts Areas considered dangerous Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.
Four-year college degree. Completion of, or actively pursuing a major insurance designation, or actively pursuing insurance related courses.
Successful completion of technical competency exam (external hires have 90 days to take and pass the exam and should have a minimum of 3 years of prior claims experience), interview and completion of Claims Leadership Development Program required. External candidates should have a minimum of three years of prior claims experience. The same time-on-job requirement is preferred for internal candidates.
Communication Skills Personal Computer Literate Valid driver's license Bondable
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
