Job ID #: 00093219 Location(s): FL - Lake Mary Functional Area: Claims Education Required: Bachelors Degree Position Type: Full Time Relocation Provided: None Experience Required: 3 - 5 Years
We are Farmers
Since our start in 1928, Farmers has grown and adapted to meet the changing needs of our customers with an unwavering commitment to upholding the ideals with which we began by providing industry-leading products and services to the customers we're privileged to serve.
Today, Farmers Insurance Group of Companies is the country's third-largest insurer of both private Personal Lines passenger automobile and homeowner’s insurance. Farmers operates primarily in 41 states across the country through the efforts of approximately 20,000 employees who are responsible for servicing more than 15 million customers.
If you’re looking for leadership opportunities, company stability, and growth potential, apply today to find out how you can become a dynamic part the Famers team!
We are looking for results-driven, customer service focused claims professionals who have a sincere interest in leading people to build a rewarding career with us as a Med/PIP Claims Supervisor!
Our Med/PIP Claims Supervisors will: o Manage a team of approximately 6-10 Med/PIP Claims Representatives. o Work closely with the training department to help develop their team. o Collaborate on special projects to ensure efficiency and customer service satisfaction. o Assess employee performance through file quality audits. o Handle escalated claims issues.
If you have the following: o Bachelors Degree. o Excellent customer service and communication skills. o Prior Med/PIP Claims experience or claims leadership experience. o Knowledge of claims handling software. o State licensing.
We will provide you with: o Paid training through the University of Farmers Claims Leadership Development Program. o Total Rewards benefits package, 401K, competitive starting salary, and annual bonus program. o Future growth potential for success-oriented people.
Take a minute to learn more about our company, and apply today to become a part of our claims leadership team! http://www.farmers.com/farmers_insurance.html
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
• Supervises assigned personnel. • Conducts case reviews and evaluates Claims Representative performance by continuous review of claims statistics, open and closed file evaluations, reinspection, and observation of activities in the field and office. • Reviews the settlement activity of the Field Claims Office or Claims Service Center to ensure sound systems, service, and security. • Sets and adjusts claim reserves within authority. • Responsible for compliance with published company procedures. • Recommends and carries out programs designed to meet the administrative technical training and overall development needs of all assigned personnel. • Promotes coordination of Claims and Marketing relationships by instructing agents in methods and procedures of claims handling and by participation in meetings conducted by the Marketing Department. • Approves and signs expense accounts for assigned personnel and all payments within authority for allocated adjustment expense on files supervised. • Maintains communication with competent specialists (for example, doctors, attorneys, and repair facilities) to insure prompt, economical, and professional handling of all types of claims in assigned area. • Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits). • Adjusts all types of claims. • Inspects damaged property and vehicles, and determines claims related damage. • Estimates the cost of repair or replacement of damaged or stolen property and vehicles. • Determines and reports on subrogation potential. • Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items. • Reports theft, fraud, and arson losses as required to state and industry agencies. • Performs most duties on an individual basis, and work has a direct bearing on Management results. • Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. • Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims. • *Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days • Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. • Performs other duties as assigned.
Bending Pulling Sorting Carrying up to 20 lbs. Pushing Speaking (English) Climbing ReachingStanding Key entering Reading (English)Walking Kneeling Seeing Writing English
Required job duties are normally performed in a climate-controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive Noise Levels Chemicals Chemical/Biological Conditions Moving Mechanical Parts Areas considered dangerous Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.
Four-year college degree. Completion of, or actively pursuing a major insurance designation, or actively pursuing insurance related courses.
Successful completion of technical competency exam (external hires have 90 days to take and pass the exam and should have a minimum of 3 years of prior claims experience), interview and completion of Claims Leadership Development Program required. External candidates should have a minimum of three years of prior claims experience. The same time-on-job requirement is preferred for internal candidates.
Communication Skills Personal Computer Literate Valid driver's license Bondable
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
