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|Job Type:||Full Time|
|Employer:|| State Farm Insurance|
Why State Farm? |
Our commitment to customers makes us the No. 1 insurer of cars and homes in the United States and an insurance leader in Canada.
This same commitment to our work force is how we got here and how we stay here. Our 90-year track record highlights State Farm as an employer of choice committed to providing career opportunities that last a lifetime.
From diverse backgrounds and talent, to meaningful work and comprehensive benefits, :Like a good neighbor...: isn't just a slogan. It's who we are and how we do business.
WHAT ARE THE DUTIES AND RESPONSIBILITIES OF THIS POSITION?
Answers telephone and/or e-mail inquiries from customers and agents
Initiates, activates, and services accounts
Contacts customers and/or vendors to obtain information or resolve problems
Processes and/or routes transactions, requests, and inquiries using established procedures
WHAT KNOWLEDGE AND SKILLS ARE NEEDED TO BE SUCCESSFUL IN THIS POSITION?
Knowledge of bank products
Basic understanding of response center or processing center dynamics
ITEMS OF NOTE
Entry into this job family may require passing additional background checks
May work a non-traditional schedule including weekends, evenings, overnights, and/or holidays
May be required to work overtime
May be required to attain and retain state licenses
The Bank Response Center is looking for individuals who are interested in embarking to the fascinating banking world. The individual will receive inbound calls, and will assist customers and State Farm Agents. The representative will answer loan and deposit questions, resolve issues, and help State Farm agents with banking questions. The individual must be flexible to work evenings and/or weekends and must be Bilingual in Spanish. They must be flexible to possible schedule changes based on our call volume. The Bank Response Center is a great place to work, and offers the opportunity to develop a person's banking acumen. There is an 18 month incumbency period with State Farm Bank before a representative is able to post to other departments within State Farm.
BENEFITS: TOTAL REWARDS
Our Total Rewards benefits package includes: Competitive starting salary
Annual merit reviews
Annual bonus potential
You may also be eligible to participate in Medical, Dental, Life and Disability Insurance, Vision, 401(k) Plan (Savings & Thrift in Canada), Credit Union, a fully funded retirement pension plan, and more. To search for more information on careers in the U.S., visit statefarm.com/careers. To search for more information on careers in Canada, visit statefarm.ca/careers.
State Farm Insurance is an equal opportunity employer