Job ID #: 89707 Location(s): KS - Olathe Functional Area: ServicePoint Education Required: High School Diploma Position Type: Not Indicated Relocation Provided: None Experience Required: 1 - 3 Years
Learn Why Farmers is Where you Belong!
Put your customer service experience to work at Farmers Insurance. We are looking for results-driven, customer focused individuals who want to build a rewarding career with us at Farmers.
Our Service Advocates work to maximize positive customer experiences by responding to customer's inquiries or complaints regarding company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies and marketing initiatives to service customer accounts. Additionally, Service Advocates will analyze, clarify, and resolve basic policy and account related questions from internal and external customers.
Service Advocates start their career at Farmers with a structured and fully paid training program.
Farmers provides competitive starting salaries along with excellent medical, dental & vision; tuition assistance, incentive bonus program, retirement program and 401(k) with company matching funds.
At Farmers, we look for talented people at all levels of our organization.
Wherever you are in your career, find out why Farmers is where you belong!
Four year college degree highly preferred. High school diploma or equivalent required. Previous customer service experience highly preferred. Ideal candidate will have basic PC skills, basic math skills, strong analytical capability, conflict resolution skills and strong verbal and written communication skills.
Besides some sedentary work, job duties require some or all of the following physical activities: Standing, carrying/lifting up to 10 pounds, seeing and hearing, walking, reaching, pushing and pulling, and speaking, reading, and writing
Required job duties are normally performed in a climate-controlled office environment.
High school diploma or equivalent required. Four year degree preferred. Successful completion of company approved job assessments.
Previous customer service experience highly preferred.
Ideal candidate will have basic PC skills, basic math skills, strong analytical capability, conflict resolution skills and strong verbal and written communication skills.
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.