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Claim Service Assistant Job Details

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Job Ref:  32076
Industry:  Insurance
Job Type:  Full Time
State:  California (CA)
City:  Bakersfield
Employer:  State Farm Insurance
04/10/2012
Job Description:  Why State Farm?

Our commitment to customers makes us the No. 1 insurer of cars and homes in the United States and an insurance leader in Canada.

This same commitment to our work force is how we got here and how we stay here. Our 90-year track record highlights State Farm as an employer of choice committed to providing career opportunities that last a lifetime.

From diverse backgrounds and talent, to meaningful work and comprehensive benefits, :Like a good neighbor...: isn't just a slogan. It's who we are and how we do business.


WHAT ARE THE DUTIES AND RESPONSIBILITIES OF THIS POSITION?

Provide assistance to claim handlers by performing a variety of support services (e.g., setting up claim files, filing correspondence, pulling files)
Enter electronic claim information (e.g., subrogation, salvage information, and medical bill codes)
Update and make corrections to claim files as directed by claim representatives
Receive and distribute incoming mail and processes outgoing mail
Perform receptionist and/or office switchboard duties as assigned
Operate a variety of office equipment, including computers, printers, copy machines, facsimile receiver/transmitter and mailing equipment


WHAT KNOWLEDGE AND SKILLS ARE NEEDED TO BE SUCCESSFUL IN THIS POSITION?

Customer service and organizational skills
Ability to multitask in a fast-paced environment
Ability to work in a team environment
Detail oriented
Verbal and written communication skills
Experience with Microsoft Office software


ITEMS OF NOTE



ADDITIONAL INFORMATION

- Must be available for all weekday work shifts. Weekend duty, Saturday or Sunday, by rotation once every three to four weeks. Occasional holiday shifts.
- Hours of operation: Mon - Fri 7am to 7pm, Sat - Sun 8:45am to 5:15pm.

BENEFITS: TOTAL REWARDS

Our Total Rewards benefits package includes: Competitive starting salary
Annual merit reviews
Annual bonus potential
You may also be eligible to participate in Medical, Dental, Life and Disability Insurance, Vision, 401(k) Plan (Savings & Thrift in Canada), Credit Union, a fully funded retirement pension plan, and more. To search for more information on careers in the U.S., visit statefarm.com/careers. To search for more information on careers in Canada, visit statefarm.ca/careers.


State Farm Insurance is an equal opportunity employer

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