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Claims Customer Service Representative Job Details

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Company:  Progressive
Job Ref:  107104
Job Type:  Full Time
State:  Texas (TX)
City:  Austin
Employer:  Progressive
04/11/2012
Job Description:  Claims Customer Service Representative
We are looking for smart, outgoing people. Come join our family and work for a company that was voted one of the "Best Places to Work in Central Texas" by the Austin Business Journal and named one of the Austin American Statesman's "Top Workplaces" in 2011!

The Claims Customer Service Representative handles losses involving single vehicles or limited number of features via in-bound and out-bound calls and also resolves physical damage, rental and other associated coverage issues.

Start Date: May 28, 2012

Pay Rate: $16.09/hr

Training Schedule: (Paid Training!)
Monday - Friday 8:30am -5:15pm

Become licensed by the State of Texas!

Work Schedule:
Monday, Friday, one weekend day and 2 additional weekdays.
Hours are 10am-7pm

Knowledge, Skills and Experience Needed:
*High School diploma or GED. Some college preferred.
*3 years complex Customer Service experience.
*Proven job stability including 1 year with past employer
*Proficient in computer window-based programs with excellent navigational skills
*Excellent communication and customer service skills
*Bilingual English/Spanish is a plus

Progressive Offers:
*Bonus program based on the company's performance
*Comprehensive benefits (medical, dental, vision, etc)
*Flexible shifts, casual dress, and great corporate culture
*On-site clinical care and fitness center
*Paid training
*Ongoing training and career advancement
*401K with a 6% company match

Progressive will be a place where you are celebrated
......for the person you are
......for the ideas you bring
......for the energy you invest

Our people help make Progressive a successful, energetic, forward-moving organization. Time after time, Progressive has turned the insurance industry upside down through its innovative services and its use of technology. This is part of why we are continually ranked as one of Business Week's 'Best Places to Launch a Career.' We have a strong record of investment in training and development for all employees, as well as the stability of a company that does business the right way with solid core values.

Find out what it's like to be a part of this exceptional group of collegial yet competitive individuals. Explore your Progressive side at jobs.progressive.com. Once you complete your profile and apply to one of our openings, you will be able to monitor your status in the hiring process by logging back into your candidate account at any time! A representative from Progressive's Talent Advisor Group will be in touch if you are under consideration. Equal Opportunity Employer, M/F/D/V.
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