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|Job Type:||Full Time|
|Employer:|| State Farm Insurance|
Why State Farm? |
Our commitment to customers makes us the No. 1 insurer of cars and homes in the United States and an insurance leader in Canada.
This same commitment to our work force is how we got here and how we stay here. Our 90-year track record highlights State Farm as an employer of choice committed to providing career opportunities that last a lifetime.
From diverse backgrounds and talent, to meaningful work and comprehensive benefits, :Like a good neighbor...: isn't just a slogan. It's who we are and how we do business.
WHAT ARE THE DUTIES AND RESPONSIBILITIES OF THIS POSITION?
Responsible for supervision of assigned unit, including performance assessment, training, and career development of employees
Applies Company and Departmental philosophies, guidelines, policies, and procedures to assigned Unit
Plans, organizes, and coordinates workflow and activities of unit members
Ensures compliance, application of proper internal controls, and adherence to Company and departmental policies within area of responsibility
Monitors and assists in the development of departmental goals
Fosters and maintains relationships with business partners and customers internal and external to State Farm
Ensures successful achievement of unit goals and objectives based on departmental needs
Build, manage, and maintain strong relationships with third party vendors
Provide subject matter expertise to other departments and business partners
WHAT KNOWLEDGE AND SKILLS ARE NEEDED TO BE SUCCESSFUL IN THIS POSITION?
Applies knowledge of fundamental concepts, practices, and procedures of assigned area
Effectively communicates with various levels of management
Makes sound decisions independently within appropriate level of authority
Mentors and/or acts as a knowledgeable resource for team members and peers
Coordinates issues closely with management
Analyzes, develops, and provides solutions to routine problems
Develops analytical, planning, communication, organizational, and supervisory skills
Involved in team's daily activities to monitor performance and resolve common problems
Informs upper management of appropriate personnel, workload and customer service issues
Coordinates special assignments and projects
Assists in development of and monitoring of customer service and departmental goals
Displays effective written and verbal communication skills
ITEMS OF NOTE
May oversee administration functions
May be required to travel via commercial air or ground transportation and/or drive motor vehicles to various State Farm business locations, seminars, conferences, and/or industry meetings
May be required to work irregular hours during heavy workload or to meet deadlines
Incumbents are expected to continue involvement in company sponsored education and training courses for further development
- Selected candidate will supervise the BLC Training and Quality Assurance Team in St. Louis.
- Functional knowledge of all BLC Departments as well as prior experience in underwriting, completing quality reviews and employee training is preferred.
- Ability to ensure department policies and procedures are updated and adhered to.
BENEFITS: TOTAL REWARDS
Our Total Rewards benefits package includes: Competitive starting salary
Annual merit reviews
Annual bonus potential
You may also be eligible to participate in Medical, Dental, Life and Disability Insurance, Vision, 401(k) Plan (Savings & Thrift in Canada), Credit Union, a fully funded retirement pension plan, and more. To search for more information on careers in the U.S., visit statefarm.com/careers. To search for more information on careers in Canada, visit statefarm.ca/careers.
State Farm Insurance is an equal opportunity employer